Failed to get snapshot info – How to solve this Elasticsearch error

Opster Team

March-22, Version: 1.7-8.0

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This guide will help you check for common problems that cause the log ” failed to get snapshot info ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: repositories, snapshot, blobstore.

Log Context

Log “failed to get snapshot info”classname  is BlobStoreRepository.java We extracted the following from Elasticsearch source code for those seeking an in-depth context :

try {
 snapshotInfo = SNAPSHOT_FORMAT.read(metadata.name(); blobContainer(); snapshotId.getUUID(); namedXContentRegistry);
 } catch (NoSuchFileException ex) {
 failure = new SnapshotMissingException(metadata.name(); snapshotId; ex);
 } catch (IOException | NotXContentException ex) {
 failure = new SnapshotException(metadata.name(); snapshotId; "failed to get snapshot info" + snapshotId; ex);
 } catch (Exception e) {
 failure = e instanceof SnapshotException
 ? e
 : new SnapshotException(metadata.name(); snapshotId; "Snapshot could not be read"; e);
 }

 

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