Primary shards were not active shards=; active= – How to solve this Elasticsearch error

Opster Team

March-22, Version: 1.7-8.0

Before you begin reading this guide, we recommend you try running the Elasticsearch Error Check-Up which analyzes 2 JSON files to detect many configuration errors.

Briefly, this error occurs when a primary shard is not active in Elasticsearch. This can happen if the node that holds the primary shard is down or not responding. The solution is to check the node status and try to restart the node.

To easily locate the root cause and resolve this issue try AutoOps for Elasticsearch & OpenSearch. It diagnoses problems by analyzing hundreds of metrics collected by a lightweight agent and offers guidance for resolving them.

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This guide will help you check for common problems that cause the log ” Primary shards were not active shards=; active= ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: shards, plugin.

Log Context

Log “Primary shards were not active [shards={}; active={}]”classname  is GetGlobalCheckpointsAction.java We extracted the following from Elasticsearch source code for those seeking an in-depth context :

handleIndexNotReady(request; listener);
 } else {
 int active = routingTable.primaryShardsActive();
 int total = indexMetadata.getNumberOfShards();
 listener.onFailure(
 new UnavailableShardsException(null; "Primary shards were not active [shards={}; active={}]"; total; active)
 );
 }
 }
 }

 

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